1. How long does delivery take?
Delivery across the UAE usually takes 3 to 5 business days after your order is processed.
2. Do you offer free shipping?
Yes, we offer free shipping on all orders within the UAE.
3. Can I return a product?
Yes, we accept returns within 7 days of delivery if the product is unused and in original condition.
4. How do I request a refund?
Contact us via WhatsApp at +92 333 4867615 or email syedzeeshah313@gmail.com with your order details.
5. How can I track my order?
You’ll receive a tracking number via WhatsApp or email once your order is dispatched.
6. What if I receive a damaged item?
If your item arrives damaged, please contact us within 24 hours of delivery with clear photos of the product.
7. Do you ship outside the UAE?
Currently, we only deliver within the UAE.
8. Can I change my delivery address after placing an order?
Yes, but please inform us within 12 hours of placing your order.
9. What payment methods are accepted?
We accept Cash on Delivery (COD) and online payments (depending on availability).
10. How can I contact customer support?
You can reach us anytime via:
📧 Email: syedzeeshah313@gmail.com
📱 WhatsApp: +92 333 4867615
